A huge congratulations to our colleague Kelly Raines for winning the ‘Best Security Manager’ award for the London region in the British Security Awards 2023 (BSAs).
Kelly Raines joined Bidvest Noonan as a security officer in November 2017. Overcoming challenges and seizing opportunities along the way, she worked her way up to managing the loading bays for a major project before ultimately becoming the Security Manager for a prestigious London site. Recently, Kelly’s dedication and hard work were recognised when she was named Best Security Manager in the London region at the British Security Awards. Today, she leads a team of 15 professional security officers, ensuring safety and security at a bustling corporate building in the heart of the city.
What qualities set Kelly apart and make her the best security manager? Let’s take a closer look:
Delivering service excellence
Kelly is an expert in meeting operational requirements, deadlines, budgets, and KPIs. In the past, she and her team have gone above and beyond what was expected to provide great service, exceeding the expectations of our stakeholders. For the convenience of her occupants, Kelly set up a post room that provides customised delivery and collecting services.
Kelly’s people first approach
Kelly’s leadership style is inclusive, and she encourages everyone to come forward with their ideas and suggestions. She has created an environment of trust where her team feels safe to speak up, knowing that their opinions are valued. Kelly’s people-focused leadership has made her team feel heard, appreciated, and respected.
Promoting development and training
Promoting development is crucial for achieving high standards of security services, and Kelly is an excellent example of a leader who prioritises these values. To guarantee that security professionals at her site are properly prepared to deliver a high-quality security service and meet the site challenges, Kelly has also developed a comprehensive training plan.
Supporting women in security and embedding diversity
Kelly Raines has demonstrated her commitment to encouraging women in the security industry. She has prioritised increasing the number of women on her team since taking over her position. She is also a proud member of the Bidvest Noonan ED&I Council, a group that works hard to implement diversity awareness and training sessions across sites in the UK.
Kelly is a remarkable manager who embodies a people-focused approach to leadership that has set her apart as an exceptional manager. With over 25 years of experience, strong leadership skills and dedication to creating a positive work environment, Kelly truly deserves this recognition in this year’s British Security Awards.
Everyone at Bidvest Noonan wishes her a heartfelt congratulations and continued success.