Bidvest Noonan

A market leading provider of facilities services and solutions

Enhancing the customer experience with every interaction

Reception Services

Reception services play a vital role in creating a positive first impression for any business. They are often the first point of contact for visitors, clients, and customers. They also serve as ambassadors for the company they represent.

Our corporate reception teams assist our clients’ guests from the time of their arrival until the time they leave. Our teams seek to enhance the visitor experience with every interaction. They create a great first impression, anticipate guests’ needs and provide those extra touches that make a visit to your premises memorable for all the right reasons.

Receptionist smiling while talking to a client
Receptionist greeting customer at the lobby of a modern building

Enhancing workplace experience

We are all looking to have an impact on not just delivering reception and front-of-house services, but crafting remarkable guest experiences and helping shape the future of the workplace.

Our amazing people go above and beyond to tailor their work around each client’s needs while acting as brand ambassadors for their business. From reception services and lobby solutions to concierge services and meeting room management, you can rest assured that our experienced team handle all your needs!

Specialist Front-of-House business

We understand that our clients and guests need to feel relaxed and confident within the workplace. That is why we have Acuity, our dedicated front-of-house service provider. Acuity leads the client experience at many of our portfolio’s most prestigious and iconic buildings. Our success has been built upon open and transparent partnerships with our clients.
Every aspect of Acuity’s front-of-house service is tailored to meet the precise operational requirements of our clients and more importantly, to reflect their corporate culture, brand, vision, and values.

Front-of-house professional greeting customer

Reception Services FAQ

Bidvest Noonan’s specialist front-of-house and reception services, Acuity, provides a wide range of guest services that include: reception and front-of-house, Lobby and Workplace Ambassador services, Concierge Services, Meeting Rooms Management, Events Management, AV & Technical Assistance, and Consultancy Services.

The benefits of having a professional reception service include creating a positive first impression, improving communication and coordination within the organisation, enhancing customer service and workplace experience, ensuring the efficient running of the organisation, and enhancing the overall experience for visitors, clients, and employees.

Almost all types of businesses or organisations require reception services, including corporate buildings, law firms, hotels, government agencies, and educational institutions. Bidvest Noonan provides front-of-house services for a wide range of sectors.

Our security services include

Security Solutions

Guarding Services

Our on-site security services provide an invaluable level of protection for our customers by acting as a deterrent to any potential threats.

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Thin line icon of a person monitoring cctv system on a screen, representing CCTV and alarm monitoring services

CCTV & Alarm Monitoring

Our expertise and fully qualified security teams are committed to delivering a 24/7 monitoring service you can trust to keep your premises and possessions safe.

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Thin line icon of a security vehicle, representing mobile Patrols

Mobile Patrols

Our mobile patrols offer a comprehensive solution that provides more visibility, has rapid response times, and deters potential criminal activity.

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Electronic Security

Electronic Security Services

We use the best technologies and practices to provide you with the most secure and reliable electronic security systems and solutions.

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Reception

Reception Services

Our teams seek to enhance the visitor experience with every interaction through services such as reception, front-of-house, meeting room management and more.

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Thin line icon of a locker and a key, representing Keyholding services

Key Holding

 Our key holding solutions and systems ensure that only authorised personnel have access to customers’ premises.

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We are here to help you

Would you like to learn more about our reception services or speak to a member of our team about your service needs?

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