This article dives into Sean Hawser’s role as Director of Operations in our Facilities Solutions business unit, exploring his management style, how he motivates his team, and how he built his career. If you’re intrigued by the intricacies of leadership and operations management, or you’re after some inspiring life advice, this short article is a must-read.
Sean has a very important job as the Director of Operations at Bidvest Noonan. He’s in charge of the cleaning services for hundreds of locations all over the UK. It’s a big responsibility, but he does it with ease. He’s got a strong grip on the big picture, managing his teams strategically, and he also takes care of the finer details, making sure every task runs smoothly. The result? His clients get to work in spotless, well-maintained spaces.
For Sean, the best days at work are when his team retains customers, something they excel at. It’s not just about business success though. It’s the recognition of his team’s hard work and dedication that brings a real smile to his face. This is when he feels the most rewarded because he sees his team’s efforts paying off. Sean shared that “It also gives me immense happiness when I see my team members’ commitment and effort being acknowledged.”
A golden piece of advice that Sean carries with him is to not fear making mistakes. He learned when he was young that life is a mix of ups and downs and that making mistakes is all part of being human. This philosophy helps him take the rough with the smooth and grow from each experience. Sean said “Someone once told me when I was young that both great and negative life experiences define who you are and that making mistakes is part of being human, and that advice has stayed with me ever since.”
What gets Sean out of bed every morning is his passion for providing excellent service. He’s been doing this for more than 25 years, and he still finds joy in making his clients happy and building strong relationships with his colleagues.
And if you’re wondering how Sean stays positive in such a demanding role, it’s all down to his motto – ‘always be optimistic’. He believes that keeping a positive outlook not only makes life more enjoyable but also brings good things your way. As we left Sean, the sunlight of a May afternoon seemed all the brighter, mirroring Sean’s optimism and his shining approach to life and work.