Bidvest Noonan

A market leading provider of facilities services and solutions

Latest News

Annual Awards Winners 2020

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Huge congratulations to all the winners of the 2020 Bidvest Noonan Annual Awards:

  • Best Managed Contract (1-20): Whitewater Shopping Centre
  • Best Managed Contract (21-50): 10 Fenchurch Street
  • Best Managed Contract (50+): Mercy University Hospital
  • Cleaning Operative of the Year 2020: Michael Forde
  • Cleaning Supervisor of the Year 2020: Alexander Hodge
  • Security Officer of the Year 2020: Donna Brickley
  • Security Supervisor of the Year 2020: Gerald Whelan
  • Support Services Person of the Year 2020: Sharon Kane
  • Pandemic Hero Award: Dennis Baker
  • Pandemic Performance Award: Rachel Naylor (SAOLTA Group)

Well done to all finalists, making it to the final is a great achievement. We look forward to the 2021 event where we will continue to recognise and celebrate the great work our people do.

Our CEO, Declan Doyle’s message of thanks

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Now more than ever before, our CEO, Declan Doyle wants everyone in the Bidvest Noonan family to know how important and appreciated they are. During these unprecedented times people across our business are working hard to make life better for others, keep people safe, and keep businesses open. The difference they make has never been clearer. Listen to his message.

Fabia Martina shares her progression success story

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Believing in your people means giving them the time, space and support needed to be successful. Fabia Martina is a great example of this. From studying Archaeology at University to then joining Bidvest Noonan as a Visitor Services Assistant, Fabia progressed on to her current role as Site Manager, where she trains, motivates and supports a team of up to 150 staff. Fabia shows true hard work and dedication every day.

John Edokpayi tells his inspiring story

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For the past 12 years, Service Delivery Manager John Edokpayi has progressed through Bidvest Noonan. He now manages a team of over 60 people to support

a world-renowned museum in London. John tells us how developing a culture of determination, teamwork and collaboration has helped them deliver excellent service to our client.

Cleaning an iconic and world-renowned museum

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One of London’s most iconic attractions, our client’s site is visited by over 3 million people every year. It is a world-renowned museum that houses some of the world’s most famous artefacts. With multiple floors, each unique in their way, it is a dynamic and challenging environment.

Our client required a flexible and bespoke to meet challenges which included increased footfall at weekends and public holidays, restricted timeframes and events, and conferences taking place throughout the year.

The scope of our solution includes cleaning, portering, grounds maintenance, waste management, and the provision of washroom consumables. We have a large team of highly trained operatives working shifts that meet the activity peaks.

We use leading-edge technologies and management practices to ensure an excellent service is delivered. We work to look after our people and get the basics right. This approach and the high levels of employee engagement we have achieved have delivered results. Our client’s site is always in pristine condition. Our team members perform as ambassadors for our client and our productivity and staff retention rates are excellent.

Security & Cleaning at Munster’s Leading Shopping Centre

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Our client is one of Munster’s largest shopping centres. An average of 115,000 shoppers visit the centre each week to shop in its stores, which range from fashion and homeware to food and technology. For more than 10 years we have supported this client and enabled them to deliver an exceptional shopping experience to their customers. The support we provide includes security and cleaning services.

Our security team works closely with centre management to ensure the site is a safe and welcoming environment. Our officers perform regular patrols, on foot, and in our site dedicated vehicles, to ensure the site, its occupants, and visitors are safe and comfortable. Our cleaning solution requires us to ensure malls, food courts, and bathrooms remain spotless day and night. Our night cleaning teams provide a thorough clean throughout the centre to enable the day cleaning teams to focus on upkeep, moving quickly to clean away litter or debris as soon as it is created.

All Bidvest Noonan team members at the site are trained in customer service, and each one is fully committed to serving as ambassadors for our client. Our approach has earned our client a strong reputation as a safe attractive shopping venue, and has enabled us to build a strong trust-based relationship with our client.